Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Defect or wrong item?
If we sent you the wrong item or your item displays a defect as a result of a manufacturing error or is damaged during shipping, please let us know within 14 days from receiving the item via firstname.lastname@example.org. We will refund the costs of returning the item(s) and send you the new and correct item(s) as soon as possible, if stock is available.
More info on our Returns page
More info on returning your item is available here.